WE ARE TEMPORARILY CLOSED DUE TO PERSOANL CIRCUMSTANCES AND WILL REOPEN IN JULY

Shipping Policy

At the Donegal Bog Cotton Company, our goal is to offer you the best delivery service, no matter where you live. 

The time frame for order deliveries is divided into two parts:

  • Processing time: Order verification, preparation, quality check and packaging. All orders are processed from our Dublin office within 2 business days after the order is placed and a confirmation will be sent to you.
  • Shipping time: This refers to the time it takes for items to be shipped from our Dublin office to the destination. 
  • Standard shipping: standard shipping is made using An Post traceable parcel service. Deliveries with this service usually takes 1-3 days. You will be able to track your package using the tracking number we are sending with the order confirmation. But please feel free to contact us if you still have not received your package 5 business days after receiving your confirmation.
INTERNATIONAL SHIPPING is made mostly using An Post, the Irish postal service. These parcels are traceable and you will receive a tracking number with your order confirmation. It usually takes 4-7 business days to deliver to Europe and up to 7-14 business days for the US or other countries. We do not offer at present an Express service but should you need your order faster, please contact us at info@donegalbogcottonco.ie to discuss options and shipping cost.